Quality and Innovation as Factors of Differentiation for the Electronic Commerce of Underwear of a Latin American Brand in Spain

The main objective of this study is to determine whether satisfaction in buying underwear online is preceded by product quality and innovation, two of the most differentiators and competitive aspects in this sector. It was proposed to make a small empirical model to test the impact on satisfaction,...

Descripción completa

Detalles Bibliográficos
Autores principales: Arroyo-Cañada, Francisco-Javier, Sánchez-Torres, Javier, Solé-Moro, Maria-LLuïsa
Formato: Online
Idioma:spa
Publicado: Pontificia Universidad Católica del Perú 2017
Acceso en línea:https://revistas.pucp.edu.pe/index.php/contabilidadyNegocios/article/view/19349